Contact Us

If you are a current member and need assistance, please call our Member Service Center. If this is an emergency, please dial 911.

Customer service is available by calling:

ACC/RBHA Complete Care Member Services:
1-888-788-4408 (TTY/TDD: 711)
Long Term Care Member Services:
1-833-236-7979 (TTY/TDD:711)
Nurse Triage Line: 1-866-534-5963
Provider Customer Service: 1-866-796-0542.

Are you or someone you know experiencing a behavioral health crisis?

Call the statewide crisis line. It is available 24 hours a day, 7 days a week. Crisis services are available to any Arizona resident, even if you do not have health insurance coverage.

988 will route to the Statewide Crisis Line based on area code.
The single Statewide Crisis Line number is: 1-844-534-4673 or 1-844-534-HOPE
Tohono O'Odham Nation dedicated crisis line: 1-844-423-8759
Tribal Warm Line number is: 1-855-728-8630

If you have a general question or need general information, then complete the form below and your request will be reviewed as soon as possible. An Arizona Complete Health representative may contact you.

If you have an urgent situation, please contact your doctor. If you have a life threatening emergency, please call 911.

If you have a specific question or need information specific to you, then please use our Secure Member Portal or call us at 1-888-788-4408.

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The Contact Us form will send your message to Arizona Complete Health as an email. The email is not encrypted and is not transmitted in a secured format. By communicating with Arizona Complete Health through email, you accept the risks associated thereof. Arizona Complete Health does not accept responsibility or liability for any loss or damage arising from the use of email. To ensure the safety of your protected health information (PHI), please send us a message through the Secure Member Portal or Provider Portal, or you can call us at 1-888-788-4408 to speak directly to a customer service representative.

Member experience matters to us.
At Arizona Complete Health, we want to ensure you are receiving the highest quality of care on your journey to better health. We are always looking for ways to improve and value your feedback. You may be asked to complete a survey regarding your experience. If you are in need of assistance, please contact us at 1-888-788-4408 (TTY/TDD: 711).