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Crisis Intervention Services

What is considered a crisis?

A crisis is defined by the person going through it. If a situation exceeds a person’s coping skills, they are in crisis. Crisis services are available to any person in the community. Their insurance or enrollment does not matter. The goal of crisis intervention services is to take care of the immediate crisis. There are also follow up services to help the person in crisis. Crisis intervention services are given in many settings. These can include:

  • Hospital emergency departments
  • A person’s home
  • Over the telephone
  • Any community setting

Crisis services are time limited and may include the following:

  • Screenings
  • Assessments
  • Counseling
  • Medication stabilization and monitoring
  • Observation and follow-up
  • Supportive services to help prevent a future crisis
  • Crisis Mobile Teams
    • Crisis Mobile Teams travel to the place where a person is in crisis to:
      • Support the person
      • address the crisis
      • Look at treatment needs and
      • give access to follow-up services

How do I access these crisis services?

Confidential Behavioral Health Crisis lines are available 24/7 by calling:

  • If you live in Cochise, Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz or Yuma Counties or on the San Carlos Apache Reservation, you can access crisis services by calling Southern Arizona Crisis Line at 1-866-495-6735
  • If you live in Maricopa County, you can access crisis services by calling the Maricopa County Crisis Line 1-602-222-9444 or 1-800-631-1314
  • If you live in Gila County, you can access crisis services by calling CRN at 1-877-756-4090
  • If you are a part of the Tohono O'Odham Nation, you can access crisis services by calling the Tohono O'Odham Nation Crisis Line at 1-844-423-8759

Peer-operated Warm Line

The Peer Warm line is staffed by trained peers (members with lived experience overcoming mental illness) who provide a friendly voice, support and help to alleviate loneliness and isolation. 1-844-733-9912.

Tribal Warm Line

Need someone to talk to? Need help? Feeling down? Help is available.
Confidential American Indian Support Service. 1-855-728-8630.