What is a Provider Engagement Specialist?
Your assigned Provider Engagement Specialist (formerly Provider Mentor/Representative) is your first and primary point of contact for all issues, concerns, and communications with Arizona Complete Health.
Please feel free to reach out to them for any assistance you may need, including, but not limited to:
- Assistance obtaining a status update on your contracting or credentialing applications
- Issues with your claims rejecting, denying or paying inappropriately
- Assistance with the provider portal or understanding a certain line of business under the Centene platform
If you have not met your assigned Provider Engagement Specialist or do not have their contact information please email AzchProviderEngagement@azcompletehealth.com to obtain this information.