Arizona Complete Health introduces ALTCS (Arizona Long Term Care System) services starting on October 1, 2025! Learn more on the AHCCCS Member Resource page.
On Feb 21, 2024, Change Healthcare experienced a cybersecurity incident. Any individual impacted by this incident will receive a letter in the mail. To learn more about this from Change Healthcare, visit their website or reach out to the contact center at 1-866-262-5342.
Need information about obtaining interpreter or translation services? Refer to our Language Assistance resource (PDF).
Starting October 1, 2024, Arizona Complete Health-Complete Care Plan welcomes all Care1st Health Plan Arizona members! Arizona Complete Health-Complete Care Plan will be available statewide.
Statewide Crisis Line
Are you or someone you know experiencing a behavioral health crisis?
Call the statewide crisis line. It is available 24 hours a day, 7 days a week.
Crisis services are available to any Arizona resident, even if you do not have health insurance coverage.
- 988 will route to the Statewide Crisis Line based on area code.
- The single Statewide Crisis Line number is: 1-844-534-4673 or 1-844-534-HOPE
- Tohono O'Odham Nation dedicated crisis line: 1-844-423-8759
- Tribal Warm Line number is: 1-855-728-8630
What Is Covered?
Any person living in Arizona can receive crisis services.
These may be telephone conversations, community-based mobile services, and facility-based stabilization sites.
Important Phone Numbers
If you are a current member and need assistance, please call. Member Service is available by calling:
- Medicaid Member Services: 1-888-788-4408
- Nurse Triage Line: 1-866-534-5963
- TTY/TDD: 711
If this is an emergency, please dial 911.
Nurse Triage Line
Arizona Complete Health-Complete Care Plan has a Nurse Triage Line available 24 hours a day, 7 days a week for members.
Call anytime to get assistance from a nurse or if you have questions about your health.
To speak to a nurse, please call: 1-866-534-5963
Enrolled in Medicaid?
Has your contact information changed
in the past two years?
Update your mailing address in HealthEArizonaPlus.gov
or call 1-855-HEAPLUS (432-7587) to stay enrolled.