Updated Arizona Complete Health-Complete Care Plan (Medicaid) Provider Manual Is Now Available

Date: 07/06/22

The updated Provider Manual for Arizona Complete Health-Complete Care Plan (Medicaid) is now available. There were extensive revisions in this July version to the sections listed below. We encourage you to review!

1.      Section 2.2 Maternity Services

·          2.2.1, 2.2.2, 2.2.5, 2.2.7

2.      Section 2.3 Family Planning for Title XIX/XXI Adults with SMI

·         2.3.1, 2.3.2, 2.3.3, 2.3.5

3.      Section 2.9 Second Responder Crisis Services

4.      Section 2.10 Statewide Housing Resources

·         2.10.1

5.      Section 4.13 Pharmaceutical Requirements

·         4.13.8, 4.13.9

6.      Section 5.1 Introduction and Processes

7.      Section 8.4 Notice Requirements and Appeal Process (Title XIX/XXI)

·         8.4.16, 8.4.17

8.      Section 14.17 Adult Behavioral Health Therapeutic Homes

·         14.17.8

9.      Section 14.18 Behavioral Health Residential Facilities

·         14.18.8

10.  Section 15.10 Peer Support Employment Training Program Approval Process

·         15.10.5

WHERE CAN THE PROVIDER MANUAL BE FOUND?

The Arizona Complete Health-Complete Care Plan Provider Manual can be found on our website at https://www.azcompletehealth.com/providers/resources/provider-manual.html.

If you have questions regarding the provider manual please contact your assigned Provider Engagement Specialist.  If you need your assigned Provider Engagement Specialist’ contact information please email AzCHProviderEngagement@azcompletehealth.com.