AzCH-CCP November 2025 Provider Manual Update is Now Available

Date: 11/03/25

Arizona Complete Health-Complete Care Plan (Medicaid)

November 2025 Provider Manual Update is Now Available

The Arizona Complete Health-Complete Care Plan (Medicaid) Provider Manual has been updated and is available on our website.

The table below outlines the sections revised for November 2025. We encourage you to review.

Section	Title	Revision
1.4.2	The Arizona Vision – Twelve Principles of Children’s Service Delivery	Language added around service delivery model.
1.5	Provider Relations (Provider Engagement) Department Overview	The title Provider Engagement Specialist has been updated to Provider Engagement Account Manager.
2.3.5	Annual Preventive Care	Outdated immunization language removed.
2.7	Immunization Information	Updates made throughout, please review in full.
2.7.1	Vaccines for Children (VFC)	Updates made throughout, please review in full.
2.10	Statewide Housing Programs and Requirements	Updates made throughout, please review in full.
4.3.13	Further Consideration for Denials of Requested Services	Updates made throughout, please review in full.
13.6.1.2	Social Determinants of Health and Specific Integrated Health Home Housing Screening and Service Requirements	Updates made throughout, please review in full.
16.5	Child and Adolescent Level of Care Utilization System (CALOCUS) and the Child and Adolescent Service Intensity Instrument (CASII)	Updates made to Relias Instructions for CALOCUS enrollment and certificates.
16.8	AzAHP Relias Learning Management System (LMS)	Updates made to All Staff Required Training Plans.
17	Deliverable Requirements	Deliverables EC-311 & RF-1034 were removed.

To request a copy of the Medicaid Provider Manual, please email AzCHProviderManual@azcompletehealth.com. We will respond to your request within three business days.

Questions?

Please contact your Provider Engagement Account Manager or email us:

📧 AzCHProviderEngagement@azcompletehealth.com