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PaySpan Webinar Opportunity

Date: 03/15/23

Arizona Complete Health (AzCH) partners with Payspan to provide Electronic Funds Transfer (EFT) and Electronic Remittance Advices (ERA)/835 services for Medicaid, Marketplace and Medicare. If you have not already done so, please register with Payspan!

• Please also consider attending a Payspan Webinar: Payspan hosts monthly provider training sessions

  • Webinar Wednesday sessions are open to any provider and payer representative who would like to learn more about the provider experience on the payspanhealth.com portals
  • The webinar covers the following topics:

1. How to register with Payspan (new user)

2. How to add additional registration codes to an existing Payspan account

3. How to navigate through the Payspan web portal

4. How to view a payment

5. How to find a remit

6. How to access 835s

7. How to change bank account information

8. How to add new users

  • Payspan webinars are hosted on the Fuze webinar application
  • Participants should join 10 minutes early to complete any required setup, which may include the Fuze app download.

Payspan Registration:

•  You must register separately for AzCH even if you are registered with Payspan for other health plans

•  We also recommend checking Payspan every week as it is common to find new registration codes available, which must be activated to receive/continue to receive EFT

For more information on the Payspan registration process or Webinar Wednesdays please contact Payspan by phone (877) 331-7154, Option 1 or email providersupport@payspanhealth.com.