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Updated Arizona Complete Health-Complete Care Plan (Medicaid) Provider Manual Is Now Available

Date: 12/01/23

The Arizona Complete Health-Complete Care Plan (Medicaid) Provider Manual has been updated and is available on our website: https://www.azcompletehealth.com/providers/resources/provider-manual.html.

The table below outlines the sections revised in November 2023. We encourage you to review.

Provider Manual Updates Effective December 1, 2024

Section

Title

Revision

9.2

Cultural Competence System of Care Requirements

Revisions throughout, please review in full.

12.21

Requirements of Organizations Providing Employment Services

Language added regarding need for Health Plan and AHCCCS approval to utilize employment/rehabilitation staff to cover more than one clinical team or split time with other duties.  

To request a copy of the Medicaid Provider Manual, please email AzCHProviderManual@azcompletehealth.com. We will respond to your request within three business days.   

If you have questions, please contact your Provider Engagement Specialist. If you need your assigned Provider Engagement Specialist’s contact information, please email us at AzCHProviderEngagement@azcompletehealth.com.