Skip to Main Content

SPSI Closure

Date: 05/16/25

Southwestern Provider Services, Inc. (SPSI) ClaimClearinghouse Closure

This communication is intended for providers who use SPSI as their claim clearinghouse.  

Arizona Complete Health (AzCH) has been notified that SPSI will close effective July 31, 2025. In the meantime, SPSI is working with providers to assist them in transitioning from SPSI to an alternative claim clearinghouse.  Please contact SPSI directly for additional information. 

AzCH accepts electronic claim submission from other sources including:

  1. AzCH secure provider portal 
  2. Other claim clearinghouses such as Availity

Availity is our preferred claim clearinghouse. To enroll with Availity:

  1. Visit the Avality Website and/or
  2. Call Availity Client Services 1-800-AVAILITY (1-800-282-4548).
  3. Step-by-step instructions are available on the Availity Lifeline page

Additional general information on claims submission is available in our Provider Manual located on our website.