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Medicaid Plan

Important Notice!

AHCCCS announces a new COVID-19 vaccine appointment and transportation program for Medicaid Members!

View the AHCCCS Press Release

Confidential Behavioral Health Crisis Lines

Available 24 hours a day, 7 days a week

  • Cochise, Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz, Yuma Counties or on the San Carlos Apache Reservation: 1-866-495-6735
  • Maricopa County: 1-602-222-9444 or 1-800-631-1314
  • Gila County: 1-877-756-4090
  • Tohono O'Odham Nation: 1-844-423-8759

Important Phone Numbers

If you are a current member and need assistance, please call our Customer Service Center. Customer service is available by calling:

  • AzCH-CCP Medicaid Member Services: 1-888-788-4408
  • Nurse Advice Line: 1-866-534-5963
  • TTY/TDD: 711

If this is an emergency, please dial 911.

Contact Us

Nurse Advice Line

Arizona Complete Health-Complete Care Plan has a Nurse Advice Line available 24 hours a day, 7 days a week for members.

You can call anytime to get assistance from a nurse or if you have questions about your health.

To speak to a nurse, please call: 1-866-534-5963

Medicaid News